New Secure Login (Okta)
New Secure Login
We are excited to announce the launch of our new secure login portal, also known as Okta. This portal is designed to enhance the security of your Sprague account and provide an extra layer of protection, ensuring your account information remains safe and secure.
Enhanced Security
Adds an additional layer of protection to keep your account information secure
Easy Access
A streamlined login process for quick and easy access to your account
Password Management
Simple steps to reset your password whenever needed
Resource Guide
We want to ensure you have all the resources you need for a smooth and successful transition.
To support you through this update, we've created step-by-step guides on logging into the new secure portal and resetting your password.
For the mobile app, please make sure you have the latest iOS and Android operating system updates.
Video Support
Creating an Account
Resetting Password
Step-By-Step Documents
Frequently Asked Questions
Who should I contact if I run into an issue?
If you have any questions or concerns, we’re here to help. Talk with a local customer care representative Monday through Friday, 8 am to 5 pm by calling 1.866.477.7248
Running into an issue when updating on the mobile app?
Please ensure you have the most recent iOS and Android operating system updates.
Your Partner in Energy
If you have any questions or concerns, we’re here to help. Talk with a local customer care representative within 15 seconds Monday through Friday, 8 am to 5 pm by calling 1.866.477.7248
