Customer Care

We're Here For You

Sprague is built on relationships. We take the time to understand your unique business needs, and leverage our extensive experience to guide you to the best solutions and services to manage your account and help you meet your goals. We’re proud to offer customer service that is second to none.

Dedicated Account Managers
Our local and knowledgeable managers are all experienced energy professionals dedicated to providing the highest level of service. Learn more about our Account Services.

MySprague Online Customer Portal:
MySprague provides convenient access to all your account details, including invoices, contracts, locations, and contact information through its online portal. With user-friendly navigation and enhanced search capabilities, finding the information you need is effortless. Plus, it's mobile-friendly, allowing you to access your account anytime, anywhere, without the need for additional apps.

SpraguePort® Online Account Visibility
Our customers have 24/7 access to your contracts, confirmations, and invoices—with a variety of essential financial management and reporting tools.

Customer Care - We’re Here For You
If you have any questions or concerns, we’re here to help. Talk with a local customer care representative within 15 seconds Monday through Friday, 8 am to 5 pm by calling 1.866.477.7248

For Metropolitan New York oil or service: 914.381.6600, customercareny@spragueenergy.com

Customer Care Group L

Your Partner in Energy

At Sprague, we understand the importance of finding energy strategies and services that fit your needs. Our account managers are experienced and local, offering deep insights and industry knowledge. Contact us today to see how we can make a difference for your business.

Please note: At this time, Sprague serves businesses only.